Frequently Asked Questions

 

We understand that our community has many questions during the uncertainty of the COVID-19 (coronavirus) crisis. We will do our best to answer any questions you may have, though please understand that we do not have all the answers at this time. If you have a question that is not answered below, please contact the department head that your question relates to or Jenn.

Payments

 

Will I be charged for Early Learning Center payments while the school is closed? 

 

Click here for a letter sent to ELC families.

 

Will I be charged for Before and After Care payments while that program is closed? 

 

Click here for a letter sent to Before/After Care families.

 

Will I be charged for membership while the building is closed? 

 

Unless you notify Linda Skulsky, we will continue to bill for membership. During our closure, our JCC team is working hard to provide JCC at Home Virtual programming.  Additionally, your support is critical to ensure we can continue operations and reopen after the crisis.  These funds are helping us support our staff during this time.  If you do not have the capacity to pay, let Linda know and she will freeze dues payments beginning in April and contact you after we re-open.

 

What about refunds for classes and programs that are cancelled or postponed?

 

Every effort will be made to reschedule classes. If we are unable to reschedule a class, a refund will be offered or you can donate your payment. In the meantime, please take advantage of our FREE virtual fitness programming.

 

Building Information

 

When will the JCC Building re-open?

 

The JCC building will be closed until further notice. We will re-open once we are permitted and it is safe to do so.

 

Where can I get more information on the building status and other updates?

 

You can sign up for our email updates here. You can also visit our COVID-19 Updates page for further information.

Events

 

Are events going forward as scheduled? 

 

As of March 20, all events at the JCC are postponed or cancelled until further notice. Please contact the lead event staff for inquiries about individual events.

 

Will the Mary Poppins Jr. play still be happening?

 

Yes! Mary Poppins performances will be rescheduled. More details to follow.

 

Will the Edward S. Finkelstein Harrisburg Jewish Film Festival be rescheduled?

 

Yes! The film festival has been rescheduled for September 10-17th, 2020.

Programming

 

What is the status of JCC/Federation Programming?

 

We are working diligently to continue to provide as much programming as possible through virtual means. Please visit our Virtual Programming page for a weekly schedule of programs.

 

What Fitness programming is available?

 

Several fitness and recreation activities are already being conducted virtually. Visit our Virtual Programming page for class schedules and times.

 

Will the Community Review still be printed?

 

Yes, we are continuing to print and mail the Community Review on the regular schedule. You can also read news, updates, and stories online at our new Community Review website!

Key Contacts:

 

Jenn Ross - President/CEO

 

Lori Rubin - Associate Executive Director (contact for Before/After Care, Camp, PJ Library, and general programming)

 

Chana Tillman - Early Learning Director

 

Linda Skulsky - Membership Director

 

Terri Travers - Sports, Fitness, and Recreation Director

 

Amanda Kohn - Development Director